---
title: Improved Stock & Non-Stock Ordering
description: We’ve made an important improvement to how orders containing stock and non-stock items are processed and delivered.
---

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# Improved Stock & Non-Stock Ordering

## Clearer deliveries. More control. Better visibility.

We’ve made an important improvement to how orders containing **stock** and **non-stock** items are processed and delivered.

The aim is simple: to give you **greater clarity, better control, and clearer delivery expectations** when placing an order.

**What’s changed?**

Previously, if an order contained a mix of stock and non-stock items, everything was treated as one delivery. That sometimes-meant stock items were delayed while waiting for non-stock items to arrive.

Going forward, you’ll now have **clear delivery choices at checkout**, so you can decide how and when your order arrives.

**Your delivery options (at checkout stage)**

If your basket contains both stock and non-stock items, you’ll be able to choose one of the following:

**Option 1: Single delivery**

- All items are delivered together
- The delivery date is based on the longest lead-time item

**👉 Where possible, we encourage customers to choose a single delivery.  
This helps reduce the number of deliveries, cut CO₂ emissions, minimise environmental impact — and, where applicable, means only one carriage charge applies.**

**Option 2: Split delivery**

- Stock items are delivered within the agreed SLA
- Non-stock items follow once available
- Best if you need stock items urgently

**Orders made up entirely of stock items**

Orders made up entirely of stock items are **unaffected**.

- You will **not** see the delivery choice options
- Stock-only orders will continue to be delivered in line with the agreed SLA, as normal

This update gives you clearer ordering, better visibility, and more control over deliveries — while also helping reduce unnecessary shipments where possible.

If you have any questions or would like guidance on choosing stocked alternatives, your Safpro account team is always happy to help.

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