---
title: Optimise Login Credentials and Account Setup
description: New to Optimise or having trouble logging in? Learn how to set up your account, activate login credentials, and resolve common access issues.
---

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# Optimise Login Credentials and Account Setup

To access Optimise, go to **www.letsoptimise.com** and sign in with the login details provided for your account. New accounts become active **within an hour**, after which you can log in.

## How do I log in to Optimise?

Enter your assigned username and password on the Optimise website. If your account has just been set up, wait until it becomes active before trying again.

## What if my account is disabled or I cannot log in?

If you cannot log in, your password can be reset. Once the reset is completed, you will receive new login credentials. After your account is active, you should be able to sign in normally.

## How long does account activation take?

Accounts become active **within an hour**.

## What can I do after logging in?

Once signed in, you can use Optimise to:

- Order workwear for yourself
- Order workwear on behalf of your team
- Manage employee details and delivery addresses if you have admin access

## What should I check if I still cannot access my account?

- Confirm you are using **www.letsoptimise.com**
- Wait until the account activation window has passed
- Use the updated password if one has been reset

## Summary

Optimise accounts are activated within an hour, and login is done through the Optimise website using the provided credentials. If access issues occur, a password reset can be issued and new credentials supplied.

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