Understanding Expected Delivery Updates for Your Order

What does an expected delivery update mean?

An expected delivery update confirms the delivery date currently shown for an order and the latest preparation status. If an order is on track, it may also show that it is being picked and packed and is ready for delivery on the stated day.

What status information may be included?

An expected delivery update may include:

• The expected delivery date
• Whether the order is on track
• Whether the order is being picked and packed
• Whether the order is ready for delivery

What should you do if you need a delivery update?

You can ask whether the order has been dispatched and request confirmation of the expected delivery date. If the order is on track, the update may confirm that delivery is still expected as planned.